Frequently asked questions
How long is the shipping time?
Shipping typically takes:
- 7–15 business days depending on your location.
Every order includes a tracking number.
Do you offer returns or refunds?
Yes — we offer a 30-day money-back guarantee.
If you’re not satisfied, simply contact us at support.
How long does the battery last?
The BionicMassager™ runs 3–7 days on a single USB charge, depending on usage time and intensity.
Is it safe to use every day?
Yes. The 5-finger design applies natural, hand-like pressure that’s safe for daily use and recommended for reducing chronic tension.
Can it help with neck stiffness and muscle knots?
Absolutely. It provides deep-tissue pressure, helping break up knots, improve blood flow, and relax tight muscles within minutes.
Does it work on other areas besides the neck?
Yes! It can be used on:
- Shoulders
- Upper back
- Arms
- Legs
It’s designed for multi-area muscle relief.
Is it wireless?
Yes. The device is 100% cordless and rechargeable via USB (cable included).